What is notifiable to CQC?

Providers must notify CQC of all incidents that affect the health, safety and welfare of people who use services. The full list of incidents is in the text of the regulation. This means that CQC can move directly to prosecution without first serving a warning notice.

What is a specialist ambulance for?

Special Ambulance Transfer Service Ltd (SATS) is a leading independent ambulance service, providing a specialist, more focused service for the transfer of High Dependency and Critical Care patients within both the public and private healthcare sectors, along with tailored solutions for non-emergency transfers.

What needs reporting to CQC?

The CQC defines a serious injury to a service user as one that: permanently impairs their sensory, motor or cognitive functions; or causes prolonged pain; or changes the structure of their body; or shortens their life expectancy. Broken hips are a common injury in care settings, for example, and should be reported.

What is a regulated activity CQC?

A ‘regulated activity’ is a prescribed activity related to care and treatment that needs to be registered with CQC. Regulated activities are set out in the Health and Social Care Act (Regulated Activities) Regulations 2010. It may be helpful to think of these as reflecting the services you provide.

Can you anonymously report CQC?

The information you give us will be dealt with in confidence and you can raise concerns anonymously. If you provide us with your contact details, we may use this information to: respond to you – if you have asked us to. contact you – if we need further details.

What is a notification form?

Notification Form means a form prescribed by the Department which contains a statement from the court that the person has failed to satisfy the sentence of the court.

What is a critical care ambulance UK?

Like on our helicopters, the Critical Care Cars, previously known as Night Cars, have highly trained medics onboard who effectively bring emergency hospital care to the patient – providing vital medical intervention to them sooner.

What is a secure ambulance?

Our secure ambulances are fitted with a secure area (cage) in the rear section of the vehicle which is accessible to nursing and PSS staff from both the inside and outside of the vehicle.

What happens when you complain to CQC?

Make your complaint to the person you have been dealing with at CQC. They will usually be the best person to resolve the matter. If you feel unable to do this, or you have tried and were unsuccessful, you can contact our National Customer Service Centre who will pass your concerns to our complaints team.

Who has to register with CQC?

Section 1: Who has to register? ‘Service providers’ must register with CQC. A service provider can be an individual, a partnership or an organisation – examples of organisations are companies, charities, NHS trusts and local authorities (see page 5 for details).